Customer Support

Welcome to MyPenKart's customer support! We are here to assist you with any queries or concerns you may have. Feel free to reach out to us and we'll be happy to help.

We're Here to Help!

Have a question in mind? Fill out the form below and our team will respond promptly to address your inquiries.

Chat with Our Support Team

Connect with our support team through live chat for real-time assistance with your concerns.

FAQ

Frequently Asked Questions

How long does shipping take?

Standard Shipping: 5-7 business days Expedited Shipping: 2-4 business days Delivery times may vary depending on your region.
What if my order is delayed?

If your order is delayed beyond the estimated delivery time, please contact our Customer Support for assistance. Call or WhatsApp at +91 940 829 4321
What are MyPenKart’s shipping options?

We offer standard and expedited shipping across multiple locations. Delivery times vary based on your location and chosen shipping method.
Do you offer international shipping?

Currently, we only ship within INDIA. Stay tuned for updates on international shipping
How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email/SMS. You can track your package through our Order Tracking page.
What is MyPenKart’s replacement policy?

We accept replacement within 1-2 day of delivery. Items must be unused, in original packaging, and include proof of purchase.
Are return shipping costs covered?

If the return is due to an error on our part (wrong/damaged item), we will cover return shipping costs. Otherwise, the customer is responsible for return shipping fees.